Read.
Understand what the other side actually wants — beneath the position they're stating.
Most negotiations are lost in the first ten minutes — because one side argued the wrong issue. The stated position is rarely the real interest. A vendor demanding 30% isn't asking for 30%; they're asking for protection against next year's uncertainty. A buyer pushing on price isn't price-sensitive; they're protecting against an internal review they haven't told you about.
Reading the other side means stripping away the demand and finding the underlying need. Once you can name it, you can address it — usually with something that costs you less than the headline number.
This is the step that makes everything else cheaper. Skip it and you'll spend the next five steps fighting the wrong fight.
The AI asks you
- ›What does the other side actually want here — separate from what they're saying?
- ›What's the constraint they haven't told you about?
- ›What would "yes" look like for them, in their own words?